Wärtsilä Corporation is taking a step forward in developing a new channel for its products, services and information over the World Wide Web. Through e-business, Wärtsilä's solutions, services and knowledge will be brought very close to customers and business partners, to make them available seamlessly at anytime and from anywhere. This approach will put Wärtsilä at its customers' fingertips further supporting the company as the global system and service provider for power solutions both at sea and on land.
The e-business functions will be introduced step-by-step. They will start with tailored services to dedicated users and customers in pilot testing from mid December 2000. Then users, customers and suppliers will be added as the e-business channel grows and the scope of products, services and information are extended. The first release will be available at the end of February 2001.Access will be provided in three different levels of accessibility and guaranteed security:
1. The Open Level providing access to publicly available information, such as pre-engineering concepts and installation design information, etc.
2. Registered Level requiring the user to register for customised information;
3. Agreement Level authorising access to those users having an agreement with Wärtsilä on their individual scope of accessibility to information and services.
An important aspect of the Wärtsilä e-business is to integrate the group's processes with those of customers and suppliers to obtain easier, more straightforward processes and reduce transaction costs. The e-business introduction marks the beginning of a new future for Wärtsilä in which information technology and expert systems shall be exploited to make it far easier for customers and other business partners to deal with the company.